English Courses

Below you will find information about all of our offered courses

CPR, AED and First Aid

Knowing appropriate action to take in an emergency until professional help arrives is critical to saving lives. Good Neighbor students will learn how to recognize an emergency, how to act appropriately and how to sustain life until professional help arrives.

 

CONTENTS

  • Acting in an Emergency
  • Checking the victim
  • Basic Life Support
  • Recovery Position
  • Choking
  • Heart Attack and Chest Pain
  • Bleeding and Wound care
  • Shock
  • Burns
  • Serious Injuries
  • Bone Joint, Muscle Injuries
  • Sudden Illness
  • Poisoning
  • Cold and Heat Emergencies
  • Rescuing and Moving Victims

 

This course also provides high-quality instruction in:

  • Cardiopulmonary resuscitation (CPR)
  • Use of an automated external defibrillator (AED)

 

Level 1 – Caregiving Fundamentals

 Good Neighbor provides professional instruction in caregiving by state-approved instructors who provide up-to-date information, skills testing, and guidance for you to become a Direct Care Worker (DCW), as envisioned by the State of Arizona (azahcccs.gov and azdirectcare.org). All students earning a Direct Care Worker (DCW) qualification certificate will be recognized by any caregiver employer in the state of Arizona. The curricula used at Good Neighbor follow state and federal guidelines. Accordingly, Good Neighbor adheres to the Principles of Caregiving (azdirectcare.org) as the core of its Direct Care Worker (DCW) classes.

 

CONTENTS

  • Overview
  • Legal and Ethical Issues
  • Communication
  • Cultural Competency
  • Job Management Skills
  • Observing, Reporting and Documenting
  • Infection Control (Air- and Blood-Borne Pathogens / Universal Precautions)
  • Nutrition and Food Preparation
  • Fire, Safety, and Emergency Procedures
  • Home Environment Maintenance

 

SKILLS

Hand washing techniques

Gloves: apply, remove and dispose

Fire Extinguisher

911 procedures

Homemaking skills

Communication/active listening

Technique of moving objects

 

Level 2 – Aging and Physical Disabilities

Good Neighbor provides professional instruction in caregiving by state-approved instructors who provide up-to-date information, skills testing, and guidance for you to become a Direct Care Worker (DCW), as envisioned by the State of Arizona (azahcccs.gov and azdirectcare.org). All students earning a Direct Care Worker (DCW) qualification certificate will be recognized by any caregiver employer in the state of Arizona. The curricula used at Good Neighbor follow state and federal guidelines. Accordingly, Good Neighbor adheres to the Principles of Caregiving (azdirectcare.org) as the core of its Direct Care Worker (DCW) classes.

 

CONTENTS

  • Major Organ System
  • Behavioral and Emotional Conditions
  • Personal Care
  • Transfers and Positioning
  • Aging and Sexuality Issues
  • Activity Planning
  • Dementia-specific Care
  • Grief and End of Life
  • Physical Disabilities: Brain and Nervous System

 

SKILLS

Dressing

Grooming

Skin Care

Bathing (tub, shower, sponge/bed bath)

Toileting needs (use of incontinence products and colostomy)

Meals

Assistance with ambulation/use of gait belt

Techniques for positioning a person

Transfer in and out of a wheelchair

Techniques for using a mechanical lift

Level 2 – Developmental Disabilities

Become A Professional Caregiver At Good Neighbor

 

Good Neighbor provides professional instruction in caregiving by state-approved instructors who provide up-to-date information, skills testing, and guidance for you to become a Direct Care Worker (DCW), as envisioned by the State of Arizona (azahcccs.gov and azdirectcare.org). All students earning a Direct Care Worker (DCW) qualification certificate will be recognized by any caregiver employer in the state of Arizona. The curricula used at Good Neighbor follow state and federal guidelines. Accordingly, Good Neighbor adheres to the Principles of Caregiving (azdirectcare.org) as the core of its Direct Care Worker (DCW) classes.

CONTENTS

  • Intro to Developmental Disabilities
  • Individuals with Developmental Disabilities
  • Division of Developmental Disabilities
  • Support Planning
  • Abuse and Neglect
  • Incident Reporting
  • Activities of Daily Living
  • Positive Behavior Support

 

SKILLS

Dressing

Brushing teeth

Assistance with self-administration of medication

Assistance with ambulation

Gait belt

Transfer out of bed

Assistance with eating

Positioning in bed

Wheelchair to chair transfer

Repositioning a person in chair/wheelchair

Redirection

 

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Article 9

 

To become a support provider for individuals with developmental disabilities that are receiving services through the Division of Developmental Disabilities, whether they are family or non-family, and all students must acquire instruction and training in the law, Article 9. This is legislative ruling in Arizona. Article 9 was developed and maintained by the Department of Economic Security (DES) and The Division of Developmental Disabilities (DDD) on Arizona. Instruction for Article 9 covers a variety of topics, which include individual rights, rules regarding teaching safe and effective methods of communication, abuse and neglect. Instruction and training covers techniques for positive behavior support, prohibited techniques, confidentiality, consent, and methods of reporting and documentation.

All agencies and programs that are operated, licensed, certified, and or financially supported by the DES/DDD are required to provide instruction in Article 9. All Support Providers in Arizona who care for clients under the above conditions are required to enroll and successfully complete a class in Article 9. All tests are provided by the State. Article 9 instructors are certified by the Department of Economic Security (DES) and The Division of Developmental Disabilities (DDD). Re-certification for Support Providers is a 4 hour course renewed every three years.

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Habilitation Service Requirements and Limitations

This service may be provided in the following settings:

• The consumer’s home
• At the consumer’s activity sites
• A community setting is chosen by the consumer or consumer’s representative.

Positive Behavior Support

• Promoting warm and caring relationships
• Increasing a person’s opportunity to make daily choices
• Reducing factors that may make a person feel anxious, afraid, angry or devalued
• Calmly interrupting and redirecting inappropriate behavior
• Assisting the person to understand, to the best of their ability, how and why behavior change is helpful
• How to develop a paired professional relationship
• Hands-on training and role-playing using Positive Behavior Support
• Documenting challenging behaviors
• Prompt Levels
• Community Outing Strategies
• How to work on habilitation goals using positive teaching strategies
• Documenting Habilitation Goals

 

Prevention & Support

In the Prevention and Support class, students at Good Neighbor will learn proactive support and emergency intervention techniques:

  • The importance of knowing how to build positive relationships with the individuals that caregivers will support.
  • Positive Behavior Support and other proactive strategies to prevent and or reduce the occurrence of challenging behaviors by individuals.
  • How to identify a true behavioral emergency in the instance where prevention did not go as planned.
  • Students will learn how to calmly respond and offer support to individuals with challenging behaviors. The majority of the training is focused on positive support and proactive strategies.
  • Students will learn which of the emergency physical intervention techniques is used when a behavioral and or physical emergency is in progress.

 

Prevention and Support Training involves physical techniques that require students to be in good health and capable of some strenuous activity. Prevention and Support is not recommended for individuals with certain physical conditions which may include, but not limited to, knee injuries, back injuries, pregnancy, vertebrae fusion, spinal cord injuries or inability to use any body part normally. Participation in the class Prevention and Support Training is at your own risk.

Clothing for Prevention and Support

– Shoes that are closed-toe and closed-heel. Tennis (athletic) shoes are acceptable.

–Clothing that is comfortable to move in for exercise-like activity.
i.e. jogging pants, spandex, leggings, jeans without holes. (No tank tops and no shorts)

 

Organizations we work with
BECOME A CAREGIVER